I. Introduction
Allison Garner, operating as Thoughtly AI (“Company,” “we,” “our,” or “us”), provides an artificial intelligence–powered reflective and development tool (the “AI Service”).
Important:
The AI Service is an automated system, not a human coach, therapist, or advisor.
This Privacy Notice explains how we collect, use, and safeguard your information in alignment with responsible AI and coaching standards, including transparency, user consent, and data minimization.
II. Nature of the Service (AI Disclosure & Limits)
Before using the AI Service, you acknowledge:
- You are interacting with an AI system, not a human
- The AI Service provides reflective prompts and general insights only
- The AI Service does not provide coaching, therapy, or professional advice
- The AI Service may produce inaccurate or incomplete responses
You should not rely on this service for medical, mental health, legal, or financial decisions.
III. Eligibility
The AI Service is intended only for individuals 18 years or older.
We do not knowingly collect data from minors.
IV. Information We Collect
1. Information You Provide
- Name, email, contact details
- Account and billing information (processed by third parties)
- Messages, prompts, reflections, and inputs
2. AI Interaction Data
- Prompts and responses
- Session activity and timestamps
3. Automatically Collected Data
- IP address
- Device and browser type
- General location (non-precise)
4. Analytics Data
- Usage patterns
- System performance metrics
- De-identified insights
V. How We Use Your Information
We use data to:
- Provide and operate the AI Service
- Generate responses to your inputs
- Improve system performance and safety
- Maintain system reliability and usability
- Provide support and service updates
- Meet legal obligations
We do not use your AI inputs for unrelated marketing, profiling, or advertising.
VI. AI Data Practices & Minimization
In alignment with responsible AI standards:
- We limit data collection to what is necessary
- We avoid linking your inputs to external datasets
- We do not sell or monetize your personal or interaction data
- We do not build advertising profiles from your inputs
Data may be:
- Temporarily processed by third-party AI providers
- Retained for limited operational, safety, and debugging purposes
VII. Transparency & Data Access
We provide clear information about:
- What data is collected
- How it is used
- Who may access it
Access may include:
- Internal personnel (limited and role-based)
- Infrastructure and AI providers (for processing only)
- Payment processors
VIII. Safety, Boundaries, and Appropriate Use
The AI Service is not appropriate for sensitive situations, including:
- Mental health crises
- Medical conditions
- Legal matters
If you share content indicating risk or distress:
- The system may provide general guidance or suggest external support
- It cannot intervene, diagnose, or provide care
IX. Data Retention
We retain data only as long as necessary to:
- Provide the service
- Maintain system integrity
- Comply with legal obligations
We aim to minimize retention wherever possible.
X. Data Security
We implement safeguards aligned with industry standards, including:
- Encryption in transit and at rest
- Access controls
- Monitoring for misuse
However, no system is fully secure.
XI. Cookies & Tracking
We use cookies to:
- Maintain sessions
- Improve usability
- Analyze system performance
You may disable cookies, though functionality may be limited.
XII. International Processing
Data may be processed in the United States or other jurisdictions where our providers operate.
XIII. Your Rights
Depending on your location, you may:
- Access your data
- Request correction or deletion
- Restrict processing
- Withdraw consent
Contact us to exercise your rights.
XIV. Changes
We may update this Privacy Notice. Continued use indicates acceptance.
XV. Contact
Email: allison@bethoughtly.com
Address: 4712 Bay View Ln, Oshkosh, WI 54902 USA
