You're Not Careful. You're Vague.
Someone stretches a rubber band, aims it at you, and holds it there.
You don't relax. You flinch. Shut your eyes. Put your hands up. Not for the sting. For not knowing when it's coming.
A client of mine works for a leader like that. She doesn't say things directly. She hints. She hedges. She leaves things unsaid that would take the same ten seconds to say plainly.
She thinks she's being careful...
Every Suggestion Is Also a Verdict
I made a suggestion to a friend going through her divorce. Just a side comment, barely a thought.
"I don't want to do that," she said. Fast. Flat.
Her walls went up before I'd even finished the sentence.
Got it, I thought. I overstepped.
It felt like help when I said it. It landed as criticism when she heard it. Same sentence, two completely different things, depending on which side of it you'r...
The Leader Who Kept Being Right and Kept Losing
He spent six hours writing an SOP nobody was going to read. He just didn't know that yet.
Something had gone wrong on his team, so he did what he always does. Sat down, thought it through, wrote it up clean, formatted it, printed it, posted it.
Then he told the team about it.
They didn't follow it.
So he found backup. Articles, videos, proof his SOP was right. He sent it around. Surely once the...
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