Every Suggestion Is Also a Verdict
I made a suggestion to a friend going through her divorce. Just a side comment, barely a thought.
"I don't want to do that," she said. Fast. Flat.
Her walls went up before I'd even finished the sentence.
Got it, I thought. I overstepped.
It felt like help when I said it. It landed as criticism when she heard it. Same sentence, two completely different things, depending on which side of it you'r...
The Leader Who Kept Being Right and Kept Losing
He spent six hours writing an SOP nobody was going to read. He just didn't know that yet.
Something had gone wrong on his team, so he did what he always does. Sat down, thought it through, wrote it up clean, formatted it, printed it, posted it.
Then he told the team about it.
They didn't follow it.
So he found backup. Articles, videos, proof his SOP was right. He sent it around. Surely once the...
The Sound of Skidding Tires
A client of mine runs a team that's stretched thin. Open positions everywhere, nobody to fill them, the people he does have running on fumes.
Last session, he told me he'd figured it out. He'd built a real plan. Smart, well thought out, the kind of thing that actually could work.
His next move: walk in and tell his team the plan.
I heard the tires skid before he even finished the sentence.
"Who...
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