Is Your Team Talking About You Instead of To You?
At the end of year long leadership development program, I run an exercise called “closing the loop.”
Everyone in the room shares what should have happened differently. What didn’t work. Where the program let them down.
My job is specific: listen openly, validate what they’re raising, own the part our organization played. No defending. No “well, actually.” Just receive it.
Here’s what doing this...
Why "Just Delegate" Doesn't Work
His CEO friends all told him the same thing: just delegate.
He already knew how. Assigning a task, explaining it clearly, handing it off cleanly. None of that was the gap.
He just didn’t do it. And no one could tell him why, including him.
Here’s what we found underneath: delegating didn’t feel like sharing a load to him. It felt like moving a burden off his back and onto someone else’s. His te...
The Feeling You’ve Been Mistaking for a Red Flag
A client of mine ran ops for a fast-growing clinic. Provider called out sick? She covered the desk. Vendor flaked? She drove to get the supplies herself. New hire struggling? She stayed late to retrain them.
Notice where her attention was pointed the whole time. At the provider. The vendor. The new hire. Never once at herself.
So I asked her. What do you want?
"I want to stop being the an...
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